Shipping Policy

LIAM delivers across Pakistan within 3 to 5 business days after dispatch. We offer Cash on Delivery (COD) and online payments. Standard shipping is a flat rate of PKR 250, with free delivery on orders over PKR 2,999. Orders require phone or WhatsApp verification before dispatch.

Shipping Policy – LIAM Pakistan

Welcome to LIAM! We aim to get your favorite items delivered to your doorstep safely and quickly. Please read our shipping terms below.

Order Processing & Verification

·         Verification Call: After you place an order (online payment or COD), our team may call or message you on WhatsApp to confirm your details.

·         Dispatch Time: Verified orders are packed and handed over to our courier partners within 24 to 48 hours (Sundays and public holidays are off).

·         Unreachable Customers: If we cannot reach you for verification within 3 days, your Cash on Delivery order will be automatically cancelled.

Delivery Timelines & Charges (Within Pakistan)

·         Standard Delivery: Takes 3 to 5 working days after dispatch. Remote areas may take an extra day or two.

·         Shipping Fee: A flat shipping charge of PKR 250 applies to orders below PKR 2,000.

·         Free Delivery: Enjoy free shipping across Pakistan on all orders of PKR 2,000 or more.

Payment Methods

·         Cash on Delivery (COD): Pay securely in cash when your parcel arrives. Please keep the exact cash amount ready for the delivery rider.

·         Online Payments: Pay securely in advance using credit/debit cards, bank transfers, or mobile wallets ( JazzCash / EasyPaisa / Bank Transfer ) during checkout. Pre-paid orders are prioritized for fast clearance.

 

Tracking Your Order

·         Once your package is dispatched, you will receive an SMS or email with your tracking ID and a link to the courier partner's portal (such as TCS, Leopards, Call Courier, Postex).

Important Delivery Notes

·         Please keep your phone turned on so the delivery rider can reach you.

·         LIAM is not responsible for unexpected delivery delays caused by public holidays, weather conditions, political rallies, or third-party courier hiccups, but we will always help you track and resolve any issues.